1. How do I get started?
Simply let us know about your interest. We will answer any of your questions, show you an interactive demo, and if you are ready to proceed, will schedule an installation at your Office.
Emails |
20,000
+$1 / 1,000 extra
|
Texts |
2,000
+$2 / 100 extra
|
Push |
unlimited
|
Customer Support |
8am - 8pm EST
|
1. How do I get started?
Simply let us know about your interest. We will answer any of your questions, show you an interactive demo, and if you are ready to proceed, will schedule an installation at your Office.
2. How does the installation process look like?
You can read about our installation process here. The integration process is fast and it does not disrupt any of your existing services.
3. Do you have long-term contracts?
No. We operate on a month-to-month basis and you are free to cancel whenever you want, without additional fees. We believe our product can defend itself.
4. Do I need to switch off all of my existing patient communication systems?
No, we are very flexible and we can guide you through the migration process. Once you feel comfortable with our Office Dashboard, we do a smooth transition to our system.
5. Why do I need to pay onboarding fee?
We do not require any long-term commitment from you while we put a lot of effort to set up and customize Modento to your specific needs. We personalize Modento app, digital forms, loyalty program, and other services to match your needs.
6. Do I need to pay for emails and texts?
All plans include a significant amount of emails and texts per month that will be enough for most of the Practices. However, for very big practices that mass-communicate with their patients often, additional fees may apply according to our pricing table.
7. Can I use my tablets for OnSite digital forms?
Yes, we support iPads, Android tablets, Kindle Fires as well as other tablets equipped with Internet browser.